Director, Accessibility Services

Apply now Job no: 492634
Work type: Staff (Full-Time)
Location: Winter Park, FL
Categories: Student Affairs
Division: Student Affairs

FLSA Status:


Service Months:


Position Summary:

The Director of Accessibility Services works together with the Accessibility Services Team to ensure that students with disabilities have equal access to participate in and benefit from all curricular and co-curricular opportunities at Rollins College. The Director provides leadership and service to the Rollins community broadly. A commitment to student development and success, experiential learning, and a high level of student interaction is essential. The position is highly collaborative. The Director of Accessibility Services has responsibilities for collaborating closely with the Dean of Students, Associate Dean for Advising, and Director of the Holt School, Student and Family Care, Residence Life and Explorations, Wellness Center, Career and Life Planning, Inclusion and Campus Involvement, academic advising, and academic probation.

Additional essential job functions include:

Compliance and Accommodations

  • Leads the review, creation, implementation and enhancement of services, programs, training, policies and procedures to support students with disabilities to support student success and retention and ensure federal compliance.
  • Serves as the primary resource related to campus student accessibility issues and works collaboratively to identify, facilitate, and implement appropriate student support services.
  • Evaluates and interprets students' documentation to establish eligibility for departmental services; meets with active and prospective students to discuss reasonable and effective use of accommodations.
  • Facilitates the provision of reasonable accommodations for students with a wide range of disabilities to ensure equal access to programs, services, and activities.
  • Ensures compliance with applicable laws, regulations, and policies.
  • Ensures accessibility to all college programs and services.

Planning and Oversight

  • Prepares long- and short- range plans and budgets, and monitors and reports performance related to goals, and manages office budget.
  • Plans, implements, and reviews assessment metrics to evaluate program delivery of services, student learning outcomes, student satisfaction and success.
  • Hires, trains, coordinates, and supervises Accessibility Services staff including assistive technology and testing services.
  • Serves on various campus committees; team with staff to address problems regarding accessibility.

Support Services

  • Supports faculty and staff in developing fair and effective instructional methods and adaptations to provide classroom, dining, and housing access for this student population.  Provide general accessibility management, advising and support to students with disabilities.
  • Serves as the liaison between faculty, staff and students with special needs.
  • Educates and coaches students in self-advocacy to help implement reasonable accommodations; promote awareness of the department's services.

Minimum Qualifications:


  • Master’s degree in related field and experience working with college level students.
  • Extensive knowledge of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act.
  • Proven leadership in the area of ADA and Section 504 compliance.
  • Ability to provide consultation and coaching for managers, supervisors, staff, faculty and administrators.
  • Ability to mediate and use problem-solving skills to conduct alternative dispute resolution.
  • Ability and experience in investigating and responding to complaints of accommodations.
  • Excellent written and communication skills.
  • Extensive knowledge of other AA/EEO and Civil Rights laws and regulations.
  • Full competence in using computer software packages for the office environment.
  • Knowledge of students with disabilities, college success strategies such as time management, reading and study skills and test-taking strategies.
  • A thorough understanding of the organizational management of student affairs including partnership building with students, faculty, staff, parents, and community.
  • Ability to provide perspective and utilize a proactive style of leadership that encourages teamwork and interaction.
  • Ability to work with a culturally diverse population, promote a campus climate of inclusion and participation by all students.
  • Excellent critical thinking and problem solving skills, and the ability to deal with complex and sometimes sensitive issues.
  • Ability to handle confidential information.
  • Commitment to the mission and goals of the College.
  • Ability to effectively balance the administrative responsibilities of the position and the advocacy needs of the students by embodying a leadership philosophy that includes Service Excellence as well as the Division of Student Affairs values of: Care, Holistic Well-being, Advocacy, Inclusion, Growth and Engagement.
  • Requirements include a relevant Master’s degree and experience working with college level students.
  • Knowledge and experience with College policies and legal issues in higher education.
  • Well-developed skills in written, verbal and interpersonal communication.
  • Superior organizational skills and proficiency in Microsoft Office Suite, Banner, and other applicable software.
  • Able to work independently in a highly productive and fast-paced environment.

Work Environment:

  • Office of community/field environment.
  • Work requires visual strain, use of computer.
  • Overtime may be required as needed.

Special Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. cover letter
  2. resume

Screening of applications will begin immediately.

Rollins offers a generous benefits package featuring comprehensive health insurance coverage, generous paid time off, retirement savings plan with generous employer contribution, full tuition waiver after one year for employees, spouses, domestic partners and dependents.

Applicants must be currently authorized to work in the U.S. at the time of employment.

To learn more about Accessibility Services, please visit:

Our Values:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 


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