Associate Director of Advancement Systems

Apply now Job no: 492720
Work type: Staff (Full-Time)
Location: Winter Park, FL
Categories: Advancement Services, Development, Instititional Advancement
Division: Institutional Advancement

FLSA Status:


Service Months:


Position Summary:

The Associate Director directly manages the Assistant Director of Advancement Systems, the Gifts Manager, and the Records and Gifts Specialist.  Additionally, the Associate Director informally leads cross-functional teams of colleagues on data and technology-related projects.

Primary responsibilities include:

  • Serve as Advancement Services’ subject matter expert for the day-to-day use, maintenance, and improvement of the Advancement division’s information systems (Argos, Banner, OnBase) and as systems administrative support for inter-departmental software (iModules etc.). Represent industry best practices to the Advancement Services department in specific and to the Advancement division in general. Primary contact trouble shooting technical issues. Evaluate and recommend upgrades, fixes, plug-ins, etc.
  • Analyze, develop, and maintain quality control in management of advancement information to ensure data integrity. Recommend, create and monitor new audit queries to proote accurate and complete data management.
  • Manage Argos reporting software for the Division of Institutional Advancement; design reports and other tools to increase self-sufficiency for data users such as the Development Team.
  • Ensure consistent, timely, and accurate gift and pledge reporting and analysis for internal and external audiences; assist with overseeing audits.
    Develop advancement systems annual plan and objectives for the Advancement Services team.
  • Assess the Rollins landscape and industry trends to recommend technology solutions, plans and strategies to maximize efficiency and programmatic opportunities of the Advancement division’s current technologies and implement new technologies
  • Oversee the accurate, legal, and useful collection and storage of data to provide the Advancement division, campus, and alumni/donors access to accurate information in a timely fashion.
  • Serve as a liaison to the Information Technology department.
  • Provide data/systems on-boarding for new hires within IA, providing technology-related training (especially on Banner and Argos) as needed.
  • Maintain familiarity with all pledge agreements and gift documents for compliance with the College's gift acceptance policies.
  • Create and maintain current technical documentation and provide oversight for the development and currency of user manuals and guidelines; present and train end-users on systems utilizing this documentation.
  • Nurture a strong customer service ethic among members of the AS team; seek feedback from internal customers and drive constant improvement.
  • Collaborate with colleagues to achieve excellent cross-team communication and collaboration on shared projects and initiatives.
  • Oversee the timely and appropriate administration of gifts and pledges, including the booking of these gifts/pledges and the issuance of their respective receipts/reminders.
  • Responsible for all external reporting of fundraising results, through knowledge of CASE and VSE reporting guidelines, as well as UPMIFA endowment management policies. Manage special projects as assigned on a regular basis.
  • Manage special projects as assigned on a regular basis.

Minimum Qualifications:


  • Bachelor’s Degree.
  • Requires minimum of five years of job-related experience, with progressive management responsibilities preferred.
  • Proficiency in SQL, Ellucian Banner or similar ERP System, and Microsoft Office preferred.
  • Ability to handle confidential information, maintain and update files with high degree of accuracy, and sensitivity to the importance of stewardship and donor relations.
  • Strong organizational and analytical skills; detail-oriented; ability to set priorities and manage time effectively in a deadline-driven environment.
  • Strong verbal and written communication skills; thorough knowledge of business English, spelling, and grammar.
  • Strong interpersonal skills; ability to work well with donors, prospects, business executives, as well as Rollins faculty, administrators, staff, and students.
  • Experience in higher education and/or non-profit organization is preferred.

Special Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover letter
  2. Resume

Screening of applications will begin immediately.

Rollins offers a generous benefits package featuring comprehensive health insurance coverage, generous paid time off, retirement savings plan with generous employer contribution, full tuition waiver after one year for employees, spouses, domestic partners and dependents.

Our Values:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 


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