Director of Enterprise Applications

Apply now Job no: 493105
Work type: Staff (Full-Time)
Location: Orlando, FL, Winter Park, FL
Categories: Information Technology
Division: Business and Finance

FLSA Status:


Service Months:


Position Summary:

The Director of Enterprise Applications is responsible for providing the leadership role for the Enterprise Application support functions, this includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and other administrative applications that support the operational efficiencies within Rollins College and being responsible for their effective and efficient operation and functional development.  

Primary responsibilities include: 

  • Lead members of the Enterprise Application Team and provide a positive working environment.
  • Partners with campus stakeholders to assess, prioritize, and manage stakeholder needs regarding the ERP (Banner) and other administrative applications to ensure system investments meet business requirements.
  • Act as a subject matter expert for the College’s data governance and IT governance efforts.
  • Take responsibility for development and continuous improvement of enterprise-wide applications that support the administrative functions of the College, including all ERP applications.
  • Manage implementation and integration of system and technology initiatives, in alignment with strategic and operational goals.
  • Analyze requirements and develop functional and design specifications.
  • Recommend and implement system and technology solutions and improvements.
  • Provide technical support to campus stakeholders and assist in maximizing technology usage and investment.
  • Monitor and ensures diagnosis and resolution of Incidents and/or Service Requests in accordance with SLA timelines.
  • Develop, recommend and document plans, policies, standards, procedures and checklists.
  • Responsible for enabling and holding assigned staff accountable for upholding the Rollins Service Philosophy & Standards.
  • Ensures team members stay current with new technologies, trends and best practices in the IT industry, in order to advise on any new or emerging technologies that fits within the overall Technology strategy.

Information Technology provides computing, networking, and technical support services to the Rollins community. To learn more about the IT Department, please click here

Education and Experience Required:
  • College degree required; graduate degree preferred.
  • Oracle database administration experience.
  • Extensive programming experience.
  • Five plus years of project management experience and staff management experience.
  • Ability to supervise and mentor professional staff members to produce a strong team-oriented environment.
  • Skilled in creating a successful customer-focused team environment.
  • Experience in higher education preferred.
  • Knowledge of the following programming languages is preferred: Oracle: SQL, PL/SQL, SQL*PLUS, SQL*Loader, MySQL: SQL, HTML, CSS, Javascript, PHP, ASP, Unix shell scripting and C.
  • Experience implementing and managing higher ed administrative systems (preferably Ellucian Banner, Hyland OnBase, etc…).
  • Proficient at managing knowledge workers using project timelines.
  • Ability to manage a complex workload, set priorities and use good judgment in managing projects.
  • Strong willingness to learn new technologies and lead change.
  • Demonstrated capability of negotiating enterprise licensing and support agreements.
  • Working knowledge of application development methodologies (Agile/Scrum preferred).
  • Experience in business process improvement.
  • Demonstrated practical and logical troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Collaborative leadership style.
  • Ability to work with peers within and outside of Information Technology to solve campus problems and provide excellent customer service.
Total Compensation Package:
Rollins offers a competitive salary plus generous benefits package featuring: 
  • 5 Weeks Paid Time Off (PTO)
  • 11 Paid Holidays plus College Closure Days
  • Comprehensive Insurance Benefits - Medical, Dental, Vision, Life
  • 100% Funded Health Reimbursement Account
  • 100% Long and Short Term Disability
  • Employer Retirement Contribution
  • Award-Winning Wellness Program
  • FREE On-Site Parking
  • Discounted Meal Plan
  • FREE access to campus amenities (ex. gym, library)
  • FREE Full Tuition Waiver after one year for employees, spouses, domestic partners and dependents
Work Environment:


  • Working in-person on campus in an office environment.
  • Typical work hours are Monday - Friday; however this role requires flexibility, including some evening/weekend hours and regular and emergency call-out as needed.

To learn more about Rollins effort about the College’s response to COVID-19, please click here.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover Letter
  2. Resume

Screening of applications will begin immediately and continue until the position is filled.

Our Values:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 


Advertised: Eastern Standard Time
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