Visitor Services Associate

Apply now Job no: 493243
Work type: Staff (Temporary)
Location: Orlando, FL, Winter Park, FL
Categories: Rollins Museum of Art
Division: Academic Affairs


For the 13th consecutive year, Rollins College has been named a “Great College to Work For”. Be a part of the Rollins experience and find a place where you belong. Ready to join us?

The Rollins Museum of Art is seeking a temporary Visitor Services Associate to help maintain the overall operation of the front desk for the Spring semester.

Our Service 
Excellence Philosophy:


At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Work Schedule:

The Visitor Services Associate role is a temporary appointment, scheduled to work 21 hours per week, less than a 1,000 hours a year. The schedule for this position is:

  • Tuesdays: 3 p.m. - 7 p.m.
  • Wednesdays: Noon - 4 p.m.
  • Thursdays & Fridays: 10 a.m. - 4 p.m.
  • Saturdays & Sundays: Noon -5 p.m. (as needed)

Estimated Dates of Assignment: March 2022 - June 2022 

Hourly Pay Rate:

The hourly pay rate is $15.00 and there are no benefits associated with these positions.

Position Summary:

Under the direction of the Member and Guest Relations Coordinator, the Visitor Services Associate II helps to maintain the overall operation of the front desk and works to ensure a quality experience for all museum visitors and callers. A thorough knowledge of the museum’s exhibitions, programs, policies, and events is required.

  • Greeting visitors at reception desk.
  • Answering the phone and directing calls.
  • Announcing guests to staff.
  • Tracking attendance.
  • Operating cash register and assisting customers with museum store purchases.
  • Promoting membership to visitors.
  • Stocking and display of brochures and collateral materials.
  • Proofreading the CFAM website.
  • Assisting with education and membership department initiatives as needed.

Minimum Qualifications:


  • High school diploma or equivalent
  • One to two years of customer service-related experience
  • Strong service orientation
  • Ability to work independently
  • Ability to project and maintain consistent professional appearance and behavior
  • Ability to communicate effectively and professionally with students, faculty, staff, members, and the general public

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover Letter (optional)
  2. Resume

Screening of applications will begin immediately and continue until the position is filled.

About the Rollins Museum of Art:

The Rollins Museum of Art is a teaching museum that stimulates transformative encounters with works of art while integrating art learning into daily life for campus and community.
The Rollins Museum of Art is a premier teaching and destination museum vital to the cultural fabric of our campus and community, its diverse and growing collection experienced as intimate, innovative, and inspirational.

Click here to learn more about the Rollins Museum of Art!

About Rollins College:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 

FLSA Status:


Service Months:


Advertised: Eastern Standard Time
Applications close:

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Work type


Academic Affairs