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Job
Summary:
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The Associate Director (AD) of Residential Life plays a pivotal role in fostering an inclusive, academically enriching, and socially engaging residential community that promotes the holistic development of students. This live-on position provides leadership in housing operations for 1,500 to 1,800 residential students, staff supervision, crisis management, and diversity, equity, inclusion, and belonging (DEIB) initiatives, while also overseeing critical functions such as housing assignments, billing, and move in/out procedures. Reporting to the Assistant Dean/Director, the AD collaborates with campus partners to support the mission and goals of the Office of Residential Life and the Division of Student Affairs. In the absence of the Assistant Dean/Director of Residential Life, the Associate Director assumes the supervisory responsibility for the Residential Life Office and student-housing program.
Primary Responsibilities:
Housing Operations
- Responsible for design, execution, and oversight of all Incoming and Returning Student Housing processes
- Oversight of Housing Assignments including room changes, room matching, dining plans
- Develop and execute training sessions for the housing software, The Housing Director (THD). Operationalize housing applications via THD.
- Access Manager for Housing Access Software
- Serve as the lead staff member for Blackboard management and Persona management
Supervision
- Hire, train, and supervise two full-time professional Area Coordinators
- Develop and evaluate performance of supervisees annually.
- Residential community supervision including implementation of the Residential Curriculum
- Indirect supervision of the operations manager, 20+ resident assistants, and senior resident assistants
Crisis Response
- Serve in the On-Call Duty Rotation
- Understand and uphold the Code of Community Standards and Guide to Residence Hall Living
Administrative & Department Responsibilities
- Oversight of Housing Operations training for all Residential Life & Explorations staff
- Coordinate Move In/Out processes
- Oversight of the department’s communications plan for Housing Operations
- Lead departmental DEIB initiatives
Professional Development
- Assist with creating an annual professional development plan and goals
- Participate in staff training and development opportunities
- Be involved in regional and national professional organizations and, when possible, attend conferences
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Minimum
Qualifications & Education:
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- A master’s degree.
- Minimum of five years of professional experience in residential life.
- Demonstrated understanding of the issues related to residential living and student development theory.
- Demonstrated skills in staff supervision, training, and leadership, crisis intervention and management, conflict resolution, written and oral communication; budget management, residence hall administration and assessment; project management.
- Strong attention to detail and well-developed organization skills are essential.
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Preferred
Qualifications:
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- Education background in student development, higher education administration, or leadership development.
- Possess an interest and ability to work with computer programs and have experience working with StarRez-The Housing Director Software, Roompact, Persona Key Card Software, Blackboard or similar programs and have a working knowledge of how these different programs work together.
- Knowledge about and/or experience in a small, residential, liberal arts college.
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Work Environment:
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- Live-in role and office environment.
- Evening and weekend work hours and rotating on-call responsibilities.
- Must be able to traverse stairs and travel between multiple buildings as part of duties.
- Campus-based, front-facing customer service position, and working in an office environment.
- Work requires visual strain and the use of a computer.
- Fast-paced team environment requiring an ability to multitask.
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Instructions to Applicants:
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To apply, please submit an application and upload the following materials:
- Resume
- Cover letter
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Benefits & Perks:
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- 25 Days - Paid Time Off (vacation, sick, and personal time)
- 10 Days - Paid Holidays
- 5 Days - Paid College Closure Days
- Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
- 100% Employer-Funded Health Reimbursement Account ($125+/month)
- 100% Employer-Paid Short & Long Term Disability Insurance
- Domestic Partner Benefits
- 11.5% Employer Retirement Contributions
- Discounted On-Campus Dining Meal Plans
- Free On-Campus Parking
- Free Access to Campus Amenities (gyms, pools, library, sporting events, and more)
- Free Full Tuition for Employees and their Families
- Pet Insurance
- 100% Employer-Funded Employee Assistance Program
- Flexible Spending Accounts
- Award-Winning Wellbeing Programs
- Plus More!
Additional Perks:
- Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station
- Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
- Free E-Training Courses & Professional Development Opportunities
- IT Software & Laptop Discounts (Apple, Lenovo, and more)
- College Bookstore Discounts
- Annual Service Awards & Recognition Programs
- Discover what it's like to live in Orlando: Live, Work, Play, and Learn
- Plus More!
Rollins offers a competitive salary, along with our generous full-time benefits package.
Click here to review our full benefits package.
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Our Service
Excellence Philosophy:
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At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.
Click here to learn more about our commitment to Service Excellence at Rollins College!
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About Residential Life & Explorations:
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The Office of Residential Life & Explorations seeks to empower students to establish and cultivate community while practicing responsible leadership. We strive to create a safe and inclusive environment that encourages learning and nurture intentional relationships, allowing students to embark, explore and find their anchor on campus.
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Diversity & Inclusion at Rollins:
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Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.
Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.
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FLSA Status:
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Exempt
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Service Months:
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12
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