Careers

Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked—from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities. 

For the 15th consecutive year, Rollins College has been named a “Great College to Work For”! Be a part of the Rollins experience and find a place where you belong. Ready to join us?

Our Service 
Excellence Philosophy:

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Benefits & Perks:

• 25 Days - Paid Time Off (vacation, sick and personal time)
• 10 Days - Paid Holidays
• 5 Days - Paid College Closure Days
• Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
• 100% Employer-Funded Health Reimbursement Account ($125+/month)
• 100% Employer-Paid Short & Long Term Disability Insurance
• Domestic Partner Benefits
• 11.5% Employer Retirement Contributions
• Discounted On-Campus Dining Meal Plans
• Free On-Campus Parking
• Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
• Free Full Tuition for Employees and their Families
• Pet Insurance
• 100% Employer-Funded Employee Assistance Program
• Flexible Spending Accounts
• Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
• Plus More!

Additional Perks:

• Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
• Free E-Training Courses & Professional Development Opportunities
• IT Software & Laptop Discounts (Apple, Lenovo, and more)
• College Bookstore Discounts 
• Annual Service Awards & Recognition Programs
• Discover what it's like to live in Orlando: Live, Work, Play and Learn
• Plus More!

Rollins offers a competitive salary, along with our generous full-time benefits package. Click here to review our full benefits package.

Job
Summary:

Unlock your professional potential! The Rollins College Hamilton Holt School is seeking a Director of Student Services to join their team! Under the direction and supervision of the Dean of the Hamilton Holt School, the Director of Student Services provides leadership and coordination for implementing the strategic initiatives and day-to-day operations of Student Services. The Director provides leadership and management for academic advising, orientation, student events, and service programs that support the educational mission of the college.

This position requires a combination of academic expertise and administrative management skills that include strategic planning; needs assessment; technology integration; budget and financial management; management of high performing team, communication and collaboration with other Rollins units, students, and faculty; advisement on admissions and appeals; and service to the Rollins community.

Primary Responsibilities

• Student Services
  • Manages and benchmarks activities related to Holt student events, including new Student orientation, welcome/end of year receptions, and commencement ceremonies.
  • Creates new initiatives to support student satisfaction and retention of students, including workshops, special events, and general advisement events.
  • Brings student issues to the attention of the Holt Dean as appropriate. Identifies academic policy needs and areas for potential program alignment, collaborating with the Holt Dean for policy creation/review.
  • Liaises with the Office of the Registrar regarding enrollment processes that affect Holt students, including registration, catalog maintenance, degree audit scribing, and graduation clearance of Holt students.
  • Attends campus and community events to support undergraduate and graduate programs; develops relationships with other units on campus.
    
  • Liaises with DEIB leadership on campus and supports diverse Holt students.

• Strategic Planning Support
  • Supports retention and assessment efforts.
  • Establishes evaluation metrics and key performance indicators.
  • Creates social media and communication plans and innovative student support ideas.
  • Establishes ongoing means for detecting inefficiencies in the advisement workflow and plans.

• Technology
  • Maintains portions of the Holt School website related to student services.
  • Incorporates technology-mediated communication as necessary when supporting students a showing mastery of software involved in the student services process.

• General Holt Management/Support
  • Supervises academic advisors, work study students, and peer mentors.
  • Leads continuous improvement process and is responsible for evaluating and managing all aspects of department’s operations.
  • Produces quarterly and annual reports regarding student services activities and outcomes.
  • Serves on college committees to represent the Holt School.
  • Attends professional development conferences as needed to keep abreast of developments in the student services field.
  • Supports Holt team, by taking on other duties as assigned.

Minimum Qualifications & Education:

• Bachelor’s degree.
• Minimum of three years of experience in a college student services position, including experience using common college administrative and operational software.
• Demonstrated ability to establish and maintain collaborative and effective working relationships with students, faculty, staff, and administration.
• Ability to effectively communicate ideas and information.
• Understanding of student services based on the belief that the academic and non-academic lives of students are inextricably linked.
• Demonstrated ability to support diverse students and a commitment to supporting an environment where diverse students thrive.

Preferred Qualifications:

• Master’s Degree
• Experience working with adult learners

Work Environment:

• In-person, campus-based position working in an office environment.
• Work requires some visual strain due to work on computer.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

1. Cover Letter 
2. Resume
3. Provide three reference names and email addresses on application

**Preference will be given to applications received by October 7, 2024, but review of applications will continue until the position is closed.**

Diversity & Inclusion at Rollins:

Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.

FLSA Status:

Exempt

Service Months:

12