Careers

Job Summary:

The Rollins' Museum of Art is seeking a temporary Visitor Services Associate II to join their team! Under the direction of the Member and Guest Relations Coordinator, the Visitor Services Associate II helps to maintain the overall operation of the front desk and works to ensure a quality experience for all museum visitors and callers. A thorough knowledge of the museum’s exhibitions, programs, policies, and events is required.

Primary responsibilities include:

• Greet visitors at the reception desk.
• Answer the phone and direct calls.
• Announce guests to staff.
• Track attendance.
• Operate cash register and assist customers with museum store purchases.
• Promote membership to visitors.
• Stock and display of brochures and collateral materials.
• Proofread the RMA website.
• Assist with education and membership department initiatives as needed.
  
  

The Rollins’ Museum of Art (RMA) features rotating exhibitions, ongoing programs, and an extensive permanent collection that spans centuries, from examples of ancient art and artifacts to contemporary art. Open to the public year-round, its holdings include the only European Old Master paintings in the Orlando area, a sizeable American art collection, and a forward-thinking contemporary collection on view both at the Museum and The Alfond Inn at Rollins. To learn more about RMA, please visit https://www.rollins.edu/rma/.

Minimum Qualifications
& Education:

• High school diploma or equivalent.
• At least one year of customer service-related experience.
• Strong service orientation.
• Ability to work independently and project manage.
• Ability to communicate effectively and professionally with students, faculty, staff, members, and the general public.

The temporary Visitor Services Associate will work approximately 22 hours per week, for a total of less than 1,000 hours per year. The schedule for this role is:

• Saturday: 11:45 a.m. - 5:15 p.m.
• Sunday: 11:45 - 5:15 p.m.
• Tuesday: 10 a.m. - 4 p.m.
• Wednesday: 10 a.m. - 4 p.m.
  
  

The pay rate is $18.00 an hour and there are no benefits associated with these positions.

• Campus-based, front-facing customer service position, working in an open-space office environment with other staff members.
• Regular use of a computer.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

1. Cover Letter (optional)
2. Resume
   
   

Screening of applications will begin immediately and continue until the position is filled.

Equal Employment Opportunity:

Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to humanresources@rollins.edu | 407.646.2102.

FLSA Status:

Non-Exempt

Service Months:

12