Careers

Job
Summary:

The Director of Accessibility Services provides strategic leadership, vision, and direction for campus accessibility and inclusion efforts. This role ensures compliance with disability-related legislation, promotes inclusive learning environments through Universal Design, and fosters a campus climate where students with disabilities and neurodivergent learners are supported, empowered, and fully included in all aspects of campus life. The Director works collaboratively across the institution, leads staff, and promotes access, and student success by considering individual needs and experiences.

Strategic Leadership and Collaboration:

• Lead the development, implementation, and continuous improvement of accessibility policies, programs, and services to support student success and institutional compliance.
• Provide strategic direction and oversight for all operations of the Accessibility Services Office.
• Partner with multiple departments across the campus community to ensure equitable access across campus.
• Serve as a key advisor and contributor to institutional efforts to create welcoming, respectful, and inclusive environments for all students, including those with disabilities and access needs.

Compliance, Accommodations, and Access:

• Evaluate documentation and determine eligibility for accommodations in accordance with legal standards and professional practice.
• Facilitate access and reasonable accommodations for students across academic, residential, dining, and co-curricular settings.
• Oversee and ensure high quality operation of the Accessibility Services Testing Center and supervise testing services personnel.
• Maintain current knowledge of laws, legal trends, and best practices to ensure institutional compliance.
• Coordinate adaptive and assistive technology services.
• Address concerns and appeals related to accommodations.

Universal Design Learning:

• Partner with faculty to promote learning environments that are accessible and engaging for all students to thrive.
• Provide faculty consultation and guidance to implement flexible instructional strategies and classroom environments that support neurodivergent learners.
• Advocate for and support the integration of Universal Design for Learning (UDL) and proactive design strategies.
• Collaborate with IT and instructional design to ensure digital and online content meet accessibility standards.

Campus Education and Outreach:

• Develop and deliver campus-wide training and professional development for campus community on disability awareness, access, and inclusion.
• Design and deliver training and programming that promote awareness of neurodiversity and help the campus community better support neurodivergent students in and outside the classroom.
• Promote accessibility and disability inclusion through outreach, awareness campaigns, and partnerships with identity-based and wellness-focused programs.

Supervision and Administration:

• Hire, train, supervise, and evaluate Accessibility Services staff.
• Manage the office’s budget, strategic plan, and assessment initiatives, including tracking student outcomes and satisfaction.
• Ensure efficient service delivery through technology systems (e.g., AIM, etc.) and strong data management practices.

Crisis Support and Campus Engagement:

• Participate in campus committees and initiatives related to student support, emergency preparedness, and equity-based practices.
• Provide consultation and support to faculty, staff, students, and families navigating complex accessibility issues.
• Serve as a student advocate and resource during times of transition, crisis, or challenge.

• Master’s degree in higher education, disability services, counseling, rehabilitation, or a related field.
• Minimum of five years of progressive experience in higher education disability services, including leadership and supervision.
• Demonstrated expertise with accessibility software, adaptive technologies, and disability-related accommodation platforms.

Preferred Qualifications:

• Deep understanding of Universal Design, disability justice frameworks, and intersectional approaches to student success.
• Experience supporting neurodivergent students through proactive coaching, executive functioning support, and/or identity-affirming services is strongly preferred.
• Experience in delivering campus-wide training, creating educational materials, and facilitating collaborative problem solving.

Knowledge, Skills, & Abilities:

• Strong working knowledge of ADA, Section 504, and Fair Housing Act.
• Exceptional written and verbal communication, interpersonal, and mediation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Demonstrated cultural competence and ability to serve students from diverse backgrounds.
• Technological proficiency with Microsoft Office, student information systems (e.g., Banner), and accommodation software platforms.

Work Environment:

• Campus-based, customer service role in an office environment.
• Regular use of a computer and databases.
• Flexible scheduling and must be willing to work occasional evenings and weekends.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

1. Cover letter 
2. Resume

Benefits & Perks:

• 25 Days - Paid Time Off (vacation, sick and personal time)
• 10 Days - Paid Holidays
• 5 Days - Paid College Closure Days
• Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
• 100% Employer-Funded Health Reimbursement Account ($125+/month)
• 100% Employer-Paid Short & Long Term Disability Insurance
• Domestic Partner Benefits
• 11.5% Employer Retirement Contributions
• Discounted On-Campus Dining Meal Plans
• Free On-Campus Parking
• Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
• Free Full Tuition for Employees and their Families
• Pet Insurance
• 100% Employer-Funded Employee Assistance Program
• Flexible Spending Accounts
• Award-Winning Wellbeing Programs
• Plus More!

Additional Perks:

• Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 &  Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station
• Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
• Free E-Training Courses & Professional Development Opportunities
• IT Software & Laptop Discounts (Apple, Lenovo, and more)
• College Bookstore Discounts 
• Annual Service Awards & Recognition Programs
• Discover what it's like to live in Orlando: Live, Work, Play and Learn
• Plus More!

Rollins offers a competitive salary, along with our generous full-time benefits package. The salary is anticipated to be in the mid-$70,000s range. Click here to review our full benefits package.

Our Service 
Excellence Philosophy:

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Equal Employment Opportunity:

Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to humanresources@rollins.edu | 407.646.2102.

FLSA Status:

Exempt

Service Months:

12