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Institutional Advancement

Assistant Director, Alumni Engagement

Apply now Job no: 493403
Work type: Staff (Full-Time)
Location: Orlando, FL, Winter Park, FL
Categories: Development, Foundation Relations, Alumni Engagement, Advancement Services, Prospect Research, Institutional Advancement
Division: Institutional Advancement

Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked—from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities. 

For the 14th consecutive year, Rollins College has been named a “Great College to Work For”! Be a part of the Rollins experience and find a place where you belong. Ready to join us?

Our Service 
Excellence Philosophy:

 

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Benefits & Perks:

  • 25 Days - Paid Time Off (vacation, sick and personal time)
  • 10 Days - Paid Holidays
  • 5 Days - Paid College Closure Days
  • Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
  • 100% Employer-Funded Health Reimbursement Account ($125+/month)
  • 100% Employer-Paid Short & Long Term Disability Insurance
  • Domestic Partner Benefits
  • 11.5% Employer Retirement Contributions
  • Discounted On-Campus Dining Meal Plans
  • Free On-Campus Parking
  • Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
  • Free Full Tuition for Employees and their Families
  • Pet Insurance
  • 100% Employer-Funded Employee Assistance Program
  • Flexible Spending Accounts
  • Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
  • Plus More!

Additional Perks:

  • Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more)
  • Free E-Training Courses & Professional Development Opportunities
  • IT Software & Laptop Discounts (Apple, Lenovo, and more)
  • College Bookstore Discounts 
  • Annual Service Awards & Recognition Programs
  • Discover what it's like to live in Orlando: Live, Work, Play and Learn
  • Plus More!

Rollins offers a competitive salary. Click here to review our full benefits package.

Job
Summary:

This new position, timed with the 2022-2023 launch year for the Rollins College Alumni Engagement Strategic Plan, will provide vital support for the three priorities of the plan, notably with the Community Building and Affinity Programming priority through management of regional and affinity-focused events and volunteerism, Alumni Weekend, and communication tactics outlined in the plan. This dedicated role will ensure continuity of quality for the Alumni Weekend experience while making staff process improvements and programming innovation as aligned with the plan’s strategic goals. This position will also provide group administrator support for a slate of regional and affinity groups through the new RollinsConnect digital platform.

The position will report to the Director of Alumni Engagement and will work closely with teams across the Institutional Advancement Division, the President’s Office, the Crummer Graduate School Alumni Relations Assistant Director, the Athletic Director and other College offices to develop and implement the strategic plan for building community and affinity-based relationships among alumni and students. This includes event planning and logistics and alumni/volunteer outreach and engagement.

Primary Responsibilities:

  • Manages Alumni Weekend projects/programs from strategy and creation, through successful implementation.
  • Ensures experiential content aligned with the College’s strategic plan for Alumni Engagement, manages production schedules and calendar, and tracks costs and expenditures.
  • Creates and implements experiential programs and events (in-person and digital), volunteer opportunities and communications as aligned with the goals and tactics of the Community Building/Affinity priority for the College’s Alumni Engagement Strategic Plan.
  • Provides group administrator support for regional and affinity groups through the new RollinsConnect digital platform.
  • Maintains close effective working relationships with colleagues across Institutional Advancement, Rollins Marketing, and Communications & External Relations offices, other campus partners, and outside vendors.
  • Develops, distributes, and maintains event guidelines for faculty and staff to clarify role of involved parties in planning and executing distinct events. Prepares related event briefing materials for the President and Cabinet, briefs Cabinet, and the Institutional Advancement Division in advance of regional and affinity events as well as Alumni Weekend.
  • Manages data requests to produce Alumni Weekend invitation and guest lists. Manages event response process. Ensures all event attendees are recorded in the College’s CRM.
  • Manages the design and timely production of Alumni Weekend collateral materials. Oversees appropriate follow-up communications and actions to drive attendance.
  • Ensures that all vendors are entered into the College’s procurement systems and invoices are paid promptly.
  • Develops Alumni Weekend and experiential program follow-up surveys for guests and internal campus partners and analyzes findings.
  • Utilizes Alumni Engagement student employees, or volunteers as determined to be necessary support for Alumni Weekend execution.
  • Researches best practices and remains current on trends, strategies, and services offered by other institutions. Drafts and maintains documentation for processes and policies, as applicable.
Minimum Qualifications
& Education:
  • Bachelor’s degree from an accredited college/university. 
  • Two to four years’ experience in event planning and constituent relations.
  • Demonstrated commitment to promoting and enhancing diversity and inclusion.
  • Experience employing technology, digital marketing tools, data management and analytics to optimize alumni engagement. Familiarity with relevant and contemporary tools/technologies for email marketing, social media (e.g., Facebook, Instagram, LinkedIn, Sprout), web content management, video, etc.
  • Excellent verbal and written communication skills; Possess persuasive writing and editing skills with an attention to detail; thorough knowledge of business English, spelling, and grammar.
  • Demonstrated initiative, creative energy, and ability to manage complex projects or communications. Flexible, self-motivated, adaptable, and comfortable working in ambiguous and ever changing, fast-paced environment.
  • Superior planning, project management and organizational skills; keen attention to detail; ability to set and balance multiple priorities and manage time effectively in a deadline-driven environment. Be an active problem solver.
  • Creative and resourceful thinker with strong skills in collaboration and partnership-building. Ability to work independently and as a team player while handling multiple priorities with minimal supervision.
  • Willingness to become expert in how to use tools (RollinsConnect) to increase engagement for affinity groups as aligned with Alumni Weekend programming.
  • Computer fluency including Microsoft Office Suite, ability to learn and utilize CRM database, reporting tools, and other technology/systems.
  • A strong desire to learn the unique characteristics and culture of Rollins College and appreciate the passion and expectations of its alumni.
  • Ability to handle confidential information, maintain and update files with high degree of accuracy, and sensitivity to the importance of alumni relations.
  • Possess a valid driver’s license, or ability to obtain an Florida driver's license within 30 days of accepting the job, and acceptable MVR are required.

Preferred
Qualifications:

  • Alumni events and volunteer management experience.
  • Higher education or non-profit experience.

Work Environment:

  • Campus-based, front-facing customer service position, working in an office environment.
  • Work requires visual strain and use of computer.
  • Occasional evenings and weekends required throughout the year including Family Weekend, Alumni Weekend, and select board meetings.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover letter - In your letter, please outline how your qualifications align with this role, and your interest in this position. 
  2. Resume

**Review of applications will begin on January 16, 2023, and continue until position is filled.**

About Alumni
Engagement at Rollins College:

Rollins alumni programs exist to keep alumni of the College connected for life. Upon graduation, alumni gain immediate access to exclusive graduate services and a network of more than 40,000 fellow alumni who share a strong passion for Rollins. The Alumni Engagement staff serve as your link to Rollins. They help advance lifelong alumni connections through a variety of social, professional, volunteer, and educational programs and events across the nation.

Click here to learn more about the Alumni Engagement at Rollins College and the team!

About Rollins College:

 

Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. to learn more, please click here.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 

FLSA Status:

Exempt

Service Months:

12

Advertised: Eastern Standard Time
Applications close:

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